The first thing to try is to repair the PST file and see if the autocomplete entries come back or stop resetting. The usual problem when autocomplete stops working has something to do with your PST file. In this article, I’ll go through a few methods I’ve learned over the years to fix the autocomplete problem in Outlook and how to transfer the autocomplete suggestions from one Outlook to another. I’ve also run into the problem where the autocomplete will work within one session of Outlook, but the second you close it and open it again, the entries are all gone. If you have used Outlook for years, then your autocomplete database could be huge and if it suddenly stops working, it becomes a real pain to email someone! Sometimes autocomplete stops working because of problems with the PST file and other times it’s because of upgrading to a newer version of Outlook from previous versions. All of this was rolled up into the now-problematic August Update.Note: If you are in a corporate environment, then technically your contacts are being stored in the cloud (Exchange server). In August, however, it moved away from that practice, and now pairs a smaller number of feature enhancements in conjunction with its monthly security updates. InfoWorld noted earlier this week that several users had complained of problems associated with the update, and that a user had discovered how to fix the font problem.īefore this month, Microsoft had periodically issued major software updates, such as Windows 8.1, providing significant feature upgrades to its operating system. (Be sure to use the linked support document above as your guide.)
The same security bulletin details the steps you’ll need to take: You’ll need to enter the Windows Recovery Environment, delete the fntcache.dat file, reboot, export the file, delete the file again, uninstall the updates, reboot, and reimport the font file. If you have downloaded the updates already, don’t worry-there is a fix, but it will also require a bit of tinkering with the registry file. The third issue is the most critical, however: Microsoft said that it is investigating reports that systems may crash with a “0x50 Stop error message” after the updates are installed.
First, fonts that are installed in a location other than the default fonts directory (%windir%fonts) cannot be changed when they are loaded into any active session, essentially locking them in.
Specifically, Microsoft identified three known issues regarding the “behavior” it had seen when users installed the update.
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